Privacy Policy

The website www.tradfest.com is owned and operated by Traders in The Area Supporting the Cultural Quarter (“us”, “our” and “we”). This Privacy Policy governs the way we collect, use, maintain and disclose information collected from users of www.tradfest.com.

We will be happy to answer any enquiries from you regarding this Privacy Statement, the Personal Data we hold about you, or the use we make of it. If you have any queries or comments, please contact us at tickets@tradfest.com

 

What Data Do We Collect?

If users are merely visiting our public areas of the website, we do not collect any personal data about them. However, we may collect non-personal identification information about Users whenever they interact with our Site. Non-personal information includes browsing patterns, the IP address, date and time they access the website, operating system, and the pages they access when visiting our website.

However, if they choose to subscribe to our newsletter, we will collect their name, last name, and email address. We only collect this information if a user voluntarily submits such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

If users choose to take part in our attendee survey, we collect the information described in the “Survey Data” section below.

 

TradFest Newsletter

Users can opt out of receiving our regular email newsletter or change their preferences at any time. Users can do so by opening the latest email newsletter and clicking the link ‘Want to change how you receive these emails? You can update your preferences or unsubscribe from this list’ at the bottom of all newsletters.

 

Survey Data

We may invite ticket purchasers and event attendees to take part in an optional survey to help us understand our audience, plan future events, and report to our sponsors.

This survey may ask for standard personal data such as employment status and household income bracket, which is entirely optional.

It may also ask about ethnicity, sexual orientation, and disability or accessibility needs. This is special category data under data protection law, and we only collect it with your explicit, separate consent. You will be asked to actively agree before answering these specific questions, and you are always free to decline, select “Prefer not to say,” or skip them entirely. Declining will never affect your ticket, price, or access to any TradFest event.

Survey responses are collected anonymously and are not linked to your name, email, or payment details. Because this data is anonymous, we may retain it indefinitely for the purpose of understanding our audience over time. We take steps to avoid combining this data with any other information in a way that could identify you, and where a response category is very small, we report it only as part of a broader group rather than on its own.

You can choose not to answer any question, or close the survey at any point before submitting, without giving a reason. Because responses are collected anonymously and cannot be linked back to any individual, we are unable to locate or delete a specific person’s answers once the survey has been submitted. If you do not want us to hold your responses, please do not submit the survey.

 

Web Browser Cookies

Our Site may use “cookies” to enhance user experience. Web browser places cookies on the user’s hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set up their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How We Use Collected Information

In general, Traders in The Area Supporting the Cultural Quarter collects only the minimum level of customer information needed for the following purposes:

  • To improve customer service and customer experience on our website.
  • To make sure our websites and underlying systems run correctly and smoothly.
  • To send periodic marketing emails (where users have agreed to receive them).
  • To understand our audience, plan future events, and report to our sponsors, where users have chosen to take part in our attendee survey.

 

How We Protect Your Information

Traders in The Area Supporting the Cultural Quarter has appropriate data collection, storage and processing practices and security in place to protect your information against unauthorized access, alteration, disclosure or destruction of your information.

We use SSL to make sure our transactions on our website are secure, and your information is encrypted and protected.

All the systems that Traders in The Area Supporting the Cultural Quarter uses are protected by a secure firewall infrastructure to protect the user’s data.

 

Sharing Your Personal Information

Traders in The Area Supporting the Cultural Quarter does not sell, trade, rent or share any personal information with others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, sponsors and advertisers for the purposes outlined above.

We will not disclose a user’s personal information to third parties unless consent was previously given by them. However, if we believe in good faith that we are required to disclose your information in order to comply with any applicable law or other valid legal process, we will do so.

 

Third Party Websites

Users should be aware that when they follow a link to another website from the www.tradfest.com website, we have no control over that other website. We have no responsibility for the privacy practices of third-party websites.

These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes To This Privacy Policy

Traders in The Area Supporting the Cultural Quarter reserves the right to amend this Privacy Policy at any time. Checking the policy regularly for any amendments is suggested.

 

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed to be your acceptance of those changes.

 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Traders in The Area Supporting the Cultural Quarter,

Second Floor, 1-5 Crampton Court,

Temple Bar, Dublin 2

Tickets@tradfest.com

019602300

 

 

Cookie Policy

What Are Cookies?

Tradfest.com, like many other professional websites, uses cookies to improve your experience. In this policy, we describe what information we gather, how we use it, and when and why we may store this information. We will also provide you with information on how to prevent cookies from being stored; however, this might downgrade the user experience on our website.

 

How We Use Cookies and How To Disable Them (when possible)

We use information gathered from cookies to help improve your experience on our website, for security, and to personalize content and advertising. For example, they help us to identify and customize the experience for you, or to determine the most relevant related products to show you when you’re browsing.

Users can prevent cookies by adjusting the settings on their browser. As the procedure varies depending on the user’s browser, we encourage them to visit their browser settings or help section for more details on how to do this. Users should be aware that disabling cookies will affect the functionality of this and many other websites that they visit. These links explain how users can control cookies via their browser – remember that if a user turns off cookies in their browser, then these settings apply to all websites not just this one:

 

Third Party Cookies

This site uses Google Analytics in order to improve our website, personalize the user’s experience, and understand how the website is used. These cookies may for instance track how long users spend on the site or pages they visit, helping us to understand how we can improve the site and continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

We also use cookies to make our advertising on other websites and platforms more relevant. Using information collected about users for advertising purposes is known as targeted advertising. The targeted advertising cookies used by this site are designed to ensure that we provide users with the most relevant adverts where possible by anonymously tracking their interests and presenting similar things that may be of interest.

In some cases, we may provide users with custom content based on what they tell us about themselves, either directly or indirectly by linking to a social media account. These types of cookies simply allow us to provide content that we feel may be of interest to our users.